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支持

联系我们

付款、开卡、KYC、充值、删卡请求与账户安全方面的帮助。

Logged-in users

Prefer the dashboard Support page — open a ticket for card deletion, stuck Processing status, top-up credit, or KYC issues. Updates appear in your notification panel.

What to include

  • · Account email & order number (ORD-…)
  • · Card last 4 digits (for deletion / top-up)
  • · Crypto network + transaction hash
  • · Screenshot of the dashboard error if any

We commonly help with

Crypto payment not detecting

Card stuck on Processing

Top-up credit / fee questions

KYC approve / reject / re-submit

Visa 3DS OTP email changes

Card deletion (free a slot)

Also read Terms, Restrictions, and Disclaimer.